Your Challenges
Keeping facilities and equipment in tip-top shape is no small task. Limited resources can easily be consumed with managing ongoing service requests - especially if you're using manual logs and spreadsheets. To optimize equipment utilization and operational efficiency and costs, you need an automated process for initiating, tracking, reporting and analyzing service requests.

How can you take control of service request management - improving the results you deliver while reducing the associated time and expenses?

Our Solution
With Service Request Powered by IKON TRAC Solution, you can centralize service request management and enjoy secure online access to:

• Automated request submission, authorization and validation
• Real-time status updates, as well as task lists and schedules
• A centralized repository of service request data
• Reports on machine performance, equipment utilization, facility work orders completed, vendor service requests, and building service maintenance jobs

Your Benefits
Service Request Powered by IKON TRAC Solution helps you to:

• Improve efficiency
• Streamline administration
• Enhance communication

Learn more about Service Management Powered by IKON TRAC Solution.