Michael Baker
Challenge...
- Aging, unreliable printers, copiers, scanners and fax machines
- Separate document management vendors supporting 40 office locations
- Multiple invoices and payments
Solution...
- IKON Document Output Strategy Assessment
- National IKON partnership to provide document management solutions and services
- Consolidated invoicing, standard reporting and pricing structure
- New multifunction devices with electronic document workflow tool
- Document accounting and cost management solution
Results...
- 90% employee satisfaction with new equipment and technology
- Right-sized fleet, resulting in a 41% reduction in equipment
- More than $500,000 in recovered costs
- Seamless vendor transition, enhanced internal and external communication
 View Full Case Study [PDF / 98Kb]
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