Contact Information

Corporate Headquarters
IKON Office Solutions
70 Valley Stream Parkway
Malvern, Pennsylvania 19355-1407
610.296.8000

Stock Listing
Ticker Symbol “IKN”
New York Stock Exchange, Inc.

Investor Relations
Veronica Rosa
Beth Lee
IKON Office Solutions
70 Valley Stream Parkway
Malvern, Pennsylvania 19355-1407
610.408.7196 or 610.408.7292

Transfer Agent and Dividend Reinvestment Agent
National City Bank
P.O. Box 92301-N
Cleveland, Ohio 44193-0900
800.622.6757

Shareholder Services
Maryanne Messenger
Debbie Moore
70 Valley Stream Parkway
Malvern, Pennsylvania 19355-1407
610.408.7280 or 610.408.7279

For additional information, please visit IKON’s website at www.ikon.com.

© 2005 IKON Office Solutions, Inc.
IKON Office Solutions®, IKON: Document Efficiency at Work®, IKON Financial ServicesSM, IKON CPPTM 8050, IKON CPPTM 8050e, IKON DocSendTM, IKON PowerPressTM, and IKON PowerPortTM are trademarks of IKON Office Solutions, Inc. All other trademarks are the property of their respective owners. Printed in U.S.A.

This Annual Report, including Letter from the Chairman and CEO, includes information which constitutes forward-looking statements within the meaning of the federal securities laws, including, but not limited to, statements regarding: plans to replace leasing income with revenue and margin growth; rollout plans for and expected benefits of the ERP implementation and Six Sigma projects; expected sales productivity improvements from the new Integrated Selling Model; long-term growth initiatives, including the National Account Program, Metro Market Strategy, European City Strategy and Pan European Strategy; expected growth from Enterprise Services; financial flexibility and other benefits expected from the strategic alliance transaction with GE; and IKON’s long-term financial goals, such as revenue growth, margin growth and expense reduction targets. Although the Company believes such forward-looking statements are reasonable, based on management’s current plans and expectations, the statements are subject to a number of uncertainties and risks that could significantly affect current plans, anticipated actions and the Company’s future financial condition and results, and, therefore, no assurances can be given that such statements will prove correct. These uncertainties and risks include, but are not limited to, risks and uncertainties relating to: conducting operations in a competitive environment and a changing industry (which includes technical services and products that are relatively new to the industry and to the Company); delays, difficulties, management transitions and employment issues associated with consolidations and/or changes in business operations; existing and future vendor relationships; risks relating to currency exchange; economic, legal and political issues associated with international operations; the Company’s ability to access capital and meet its debt service requirements (including sensitivity to fluctuation in interest rates); and general economic conditions. As a consequence, future results may differ materially from those expressed in any forward-looking statements made by or on behalf of the Company. Investors should refer to the “Forward-Looking Information” section of the Company’s 2004 Annual Report on Form 10-K contained within this report. In this report, we comment on certain non-GAAP financial measures. A reconciliation of these non-GAAP financial measures can be found within the Investor Relations section of www.ikon.com.