from the Chairman and CEO Customer Case Studies Site Map
CONTACT INFORMATION
Corporate Headquarters
IKON Office Solutions
70 Valley Stream Parkway
Malvern, Pennsylvania 19355
610.296.8000
Stock Listing
Ticker Symbol “IKN”
New York Stock Exchange, Inc.
Investor Relations
Veronica Rosa
Barbara Rolison
IKON Office Solutions
70 Valley Stream Parkway
Malvern, Pennsylvania 19355
610.408.7196 or 610.408.7292
Transfer Agent and Dividend Reinvestment Agent
National City Bank
P.O. Box 92301-N
Cleveland, OH 44193-0900
800.622.6757
Shareholder Services
Maryanne Messenger
Debbie Moore
70 Valley Stream Parkway
Malvern, Pennsylvania 19355
610.408.7280 or 610.408.7279
For additional information, please visit IKON’s website at www.ikon.com.
© 2004 IKON Office Solutions, Inc.
IKON Office Solutions®, IKON: Document Efficiency at WorkSM, IKON Service ExcellenceSM and IKON CPPTM 8050
are trademarks of IKON Office Solutions, Inc. All other trademarks are the property of their respective owners. Printed in U.S.A.
This Annual Report, including Letter from the Chairman and CEO, includes information which constitutes forward-looking statements within the meaning of the federal securities laws, including, but not limited to, statements regarding: expected growth in outsourcing and professional services; rollout plans for and benefits of the e-IKON and Six Sigma initiatives; long-term growth opportunities, including market share growth initiatives; infrastructure, systems and process enhancement initiatives; strengthening our balance sheet and financial flexibility; and anticipated completion of the strategic alliance transaction with GE and expected benefits from the transaction. Although the Company believes such forward-looking statements are reasonable, based on management’s current plans and expectations, the statements are subject to a number of uncertainties and risks that could significantly affect current plans, anticipated actions and the Company’s future financial condition and results, and, therefore, no assurances can be given that such statements will prove correct. These uncertainties and risks include, but are not limited to, risks and uncertainties relating to: conducting operations in a competitive environment and a changing industry (which includes technical services and products that are relatively new to the industry and to the Company); delays, difficulties, management transitions and employment issues associated with consolidations and/or changes in business operations; existing and future vendor relationships; risks relating to currency exchange; economic, legal and political issues associated with international operations; the Company’s ability to access capital and meet its debt service requirements (including sensitivity to fluctuation in interest rates); and general economic conditions. As a consequence, future results may differ materially from those expressed in any forward-looking statements made by or on behalf of the Company. Investors should refer to the “Forward-Looking Information” section of the Company’s 2003 Annual Report on Form 10-K contained within this report.
