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One brand, Infinite potential
   Message to our customers:  
One Brand, Infinite Potential.
In April 2012 the Ricoh and IKON brands will align and we will go to market as Ricoh moving forward. IKON Office Solutions became a Ricoh Company in 2008. Moving to a single brand marks three years of integration planning and execution, creating a strong unified organization. As part of this effort, we will be integrating our functionality with www.ricoh-usa.com and launching a new customer self-service site, MyRicoh.com, where customers can request and manage service requests and eventually submit meter reads, as well as order supplies. Click Here to learn more about our brand transition.
Click Here to Contact Us Directly.
   Customer Support:  
Submit a Service Request: Click the link below to be directed to the MyRicoh portal to submit a service request for your device:
Submit a Service Request
Submit a Meter Read: Click the link below to be directed to the MyRicoh portal to submit a Meter Read for your device:
Submit a Meter Read
Inquire about a Bill or Payment: Click the link below to inquire about a Billing or Payment issue:
Inquire about a Bill or Payment
Order Contracted Supplies: Click the link below to be directed to the Supplies portal to order Contracted Supplies for your device:
Order Contracted Supplies
Purchase Supplies from the Catalog: Click the link below to login to the Supplies Catalog page to order off-contract or 3rd-party supplies for your device:
Purchase Supplies
Lease Financing Support: If you need support for your financial relationship with Ricoh - please click the link below to get started:
Lease Financing Support
Submit an Equipment Relocation Request: Click the link below to begin the process of relocating a device:
Equipment Relocation
   General Information:  
Ricoh USA: Click the link below to be directed to the Ricoh USA Homepage for general information about our products and services:
Ricoh-USA.COM
General Contact Information: Click the link below for a list of general contact information related to our organization:
Contact Us
General Feedback: If you have any feedback please click the link below:
General Feedback
International Site: To Access our international sites - please click link below:
International Sites